The whole team at Volunteering Victoria wants to thank you, our members, for taking the time to complete our membership survey. Your answers will allow us to better understand your needs and priorities and help you recover and thrive in the months to come.
Comparison table – 2018 & 2021
Year |
2018 |
2021 |
# of Responses |
128 |
110 |
Satisfaction |
6.78 |
7.33 |
Net Promoting Score |
4% |
27% |
Satisfaction
73
is the average satisfaction rating of members
20
highly satisfied (rating of 9 or 10 out of 10)
49
satisfied (rating of 7 or 8)
32
less satisfied (rating 0 to 6)
Net promoting score
27
Our net promoting score
8
out of 10 was the average likelihood of members recommending us to others
What is the current status of volunteering activities?
Interestingly, the timing of the survey coincided with the end of the latest lockdown. The responses showed a gradual return to life of volunteering activities with:
35.4
where volunteering activities were still modified, with some continuing and some suspended or stopped
28.1
where most volunteering activities were continuing with some adaptation
16.7
in the process of re-starting their volunteer program
What is the awareness level of weVolunteer?
53
know of weVolunteer
19
are unaware of the program
22
would like to know more
6
are registered to weVolunteer
How effective is the advocacy from Volunteering Victoria?
42
agree that Volunteering Victoria is successfully influencing State government and members on policy matters
38
agree that Volunteering Victoria is successfully supporting Volunteering Australia, State Peaks and others to succeed
20
agree that Volunteering Victoria is successfully enabling members to advocate within their own sector to support volunteers
47
agree that Volunteering Victoria is successfully developing and promoting resources that improve the volunteering sector
54
agreed with all the four options
Top 5 key drivers for membership
The five key drivers behind our members’ decision to join Volunteering Victoria were:
- getting access to resources (71%)
- access to advice and support (44%)
- participating in training opportunities (40%)
- gaining new ideas and strategies (36%)
- being represented by the peak body (32%)
