While managing volunteers is usually a rewarding task — there can be a nasty side to volunteer management: performance counselling. When a volunteer isn’t performing to the best of their ability, or worse — is acting in a negative way that is disrupting your organisation — then performance counselling is in order. This interactive workshop helps managers and leaders of volunteers with the art of performance counselling.
Upon completion of the workshop, participants will be able to:
- Understand the importance of developing policies and procedures — and where to begin
- Identify the best approach to deliver Volunteer Performance counselling
- Develop the confidence to have those tough conversations
- Understand how to develop prevention strategies and minimise risk