Next session
Date: Monday 16 March 2026
Time: 12:00pm – 1:00pm AEDT
Location: Online, via Zoom
Cost: FREE (supported by VMA funding)
Training delivered by Infoxchange
Scams are becoming more sophisticated, targeting individuals and organisations across Australia with devastating financial, emotional, and social impacts.
In this engaging and practical session, we’ll unpack how scams work, who they target, and how to recognise red flags before it’s too late. Through real-life case studies and interactive examples, you’ll learn how to identify different types of scams – from romance and job scams to phishing and investment traps – and how to respond safely and support others who may have fallen victim.
Whether you work directly with vulnerable clients or simply want to strengthen your own scam awareness, this session will help you build confidence, vigilance, and resilience in an increasingly deceptive digital world.
Learning outcomes
By the end of this webinar, participants should be able to:
- Recognise and define scams – Understand what scams are, how they differ from fraud and data breaches, and why they are so prevalent today.
- Identify common scam types – Spot tactics used in romance, job, remote access, phishing, and investment scams.
- Detect red flags – Learn the telltale signs of deception and how to question suspicious communications with confidence.
- Protect and respond effectively – Apply practical strategies to safeguard personal information, verify legitimacy, and respond appropriately if targeted.
- Support others – Provide informed, empathetic support to clients or colleagues affected by scams and connect them to appropriate resources and services.
Register
Registrations full? Contact [email protected] to be added to the waiting list.
