Restarting Your Volunteer Program
in the COVID-19 World

Cost: FREE (supported by VMA funding)
COVID-19 has had an unprecedented impact on volunteer involvement across Australia and has challenged many of the ways in which we involve volunteers. This session looks at the current COVID-19 situation, and the unique considerations that volunteer involving organisations must weigh up to begin delivering their volunteer programs in a safe manner. Volunteering Victoria has created a 7-step process to ensuring programs restart their volunteer programs in the right way.

Learning outcomes

  • Understand the impacts to the sector that COVID19 has had on volunteer involvement
  • Identify their Occupational Health and Safety obligations to volunteers
  • Begin planning to reopen their volunteer programs using Volunteering Victoria’s 7 Step framework for restarting volunteer programs amidst COVID-19
  • Apply the framework to common volunteer group scenarios to encourage COVID safe thinking

Meet the trainers


Hazel Maynard

Sector Development Trainer

Following an early-life career change (from patents translator to not-for profit), Hazel has worked for a number of Not for Profit organisations in the past three decades, including the Australian Red Cross, Amnesty International and The Cancer Council Victoria. She has managed large and small volunteer programs.

Hazel is a trainer for Volunteering Victoria and runs public and in-house training sessions for the not-for-profit sector. She is passionate about encouraging people who are socially isolated or marginalised to volunteer, and upholding the rights of volunteers. Hazel has volunteered for much of her life, joining St John Ambulance Brigade as a volunteer first-aider when she was eleven because she liked the uniform – this relationship was short-lived as she fainted at the sight of blood on her first assignment.

Hazel became a board member of Volunteering Victoria in 2006 and was the President of the Board of Management from 2008 to 2010.  She was awarded honorary life membership of the national peak body, Volunteering Australia, in 2006 and has had a number of articles published in professional journals, mainly on topics relating to volunteer management.


Sara Sterling

Sector Development Manager

Sara joined Volunteering Victoria in January 2018 with a focus on Professional Development services. She has ten years’ experience in government and not for profit sectors. She has focused on volunteer management, program support and administration and training and development. She has a Masters in Social Policy, and a Certificate IV in Training and Assessment. She is passionate about volunteers, volunteer managers and supporting the sector broadly.