Next session
Date: Wednesday 25 February 2026
Time: 10:00am – 12:00pm AEDT
Location: Online, via Zoom
Cost: FREE (supported by VMA funding)
This interactive workshop provides participants with strategies they can implement into their program. Participants will use the National Standards for Volunteer Involvement to develop or improve an existing volunteer program so that they can successfully recruit, retain and recognise the important contribution volunteers make; leading to longer retention rates and a healthy workplace culture.
Learning outcomes
- Understand recruitment and retention in line with the National Standards for Volunteer Involvement
- Develop comprehensive recruitment channels to attract a variety of demographics
- Understand volunteer motivations and how to manage volunteer expectations
- Develop systems to recognise the contribution volunteers make to the programs and organisations in which they work
Meet the trainer
HAZEL MAYNARD
Hazel Maynard
Sector Development Trainer
Following an early-life career change (from patents translator to not-for profit), Hazel has worked for a number of Not for Profit organisations in the past three decades, including the Australian Red Cross, Amnesty International and The Cancer Council Victoria. She has managed large and small volunteer programs.
Hazel is a trainer for Volunteering Victoria and runs public and in-house training sessions for the not-for-profit sector. She is passionate about encouraging people who are socially isolated or marginalised to volunteer, and upholding the rights of volunteers. Hazel has volunteered for much of her life, joining St John Ambulance Brigade as a volunteer first-aider when she was eleven because she liked the uniform – this relationship was short-lived as she fainted at the sight of blood on her first assignment.
Hazel became a board member of Volunteering Victoria in 2006 and was the President of the Board of Management from 2008 to 2010. She was awarded honorary life membership of the national peak body, Volunteering Australia, in 2006 and has had a number of articles published in professional journals, mainly on topics relating to volunteer management.
Next session
Registrations full? Contact [email protected] to be added to the waiting list.
